Technical support
by Embedded Experts

SEGGER offers first-class support directly from the development team of each product. This helps you to get an accurate answer to any question in a very short time. We provide support for all registered J-Link, J-Trace, and Flasher models, excluding the J-Link OB, J-Link LITE, and J-Link EDU Mini, during the first year after purchase. For extended support of up to two additional years, SEGGER offers the Extended Coverage option. Please note that you can only add this option directly when you purchase one of these devices.

If your device is no longer eligible for support, there are two options available. You can participate in the SEGGER Trade-In Program, where you can trade in your old device for the latest hardware and immediately regain support for your new device. Alternatively, you can purchase a support package by sending a request to sales@segger.com. Please include your company information and the device's serial number in your inquiry.

If you are new to embedded systems or need a specialized or even personalized training on embedded systems, SEGGER will offer training courses to you that cover your need. SEGGER's Embedded Experts can cover everything from generic basics to application-specific tasks. Simply reach out to us here.