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  • Quality Management

    Quality Management at SEGGER

    • "Quality First!" approach for more than 30 years
    • ISO 9001:2015 certification to confirm quality claim
    • Closed loop development
    • Extensive testing
    • More than 2,000 evaluation boards available for support and test
    • RTOS safety certification to backup reliability claim

    SEGGERs Quality management certified according to ISO 9001:2015

    At SEGGER, we are proud to live "quality first". This translates into all of our processes and is documented with the ISO 9001:2015 certification, that we have received and that we renew continuously.

    SEGGER's management and development processes have been certified according to ISO 9001:2015. The certified processes all have been established and maintained within SEGGER for years. All processes have been defined with the goal to maximize the quality of the output. In case of the development processes, this directly translates into product quality.

    Closed-Loop Development

    A cornerstone to our development work is the closed loop development, that we have installed within SEGGER. This means, that any product produced by us, is used by our own engineers. These engineers have the dedication to work with the best tools available and they do not accept less for their tasks. With their feedback we make sure, that our tools continue to provide the best results in user experience and product performance for our customers.

    Closed Loop Development Process by SEGGER
    • Embedded Software like Embedded Studio and Ozone are used to develop, debug and support J-Link, Flasher, embOS, and all other software components running on embedded systems
    • The J-Link and Flasher firmware makes use of embOS, emSecure, emFile, emUSB-Device, emNet, emSSL, among others

    Extensive Testing Routines

    SEGGER's engineering has invested significant time in making sure, that products are thoroughly tested. An example for the efforts has been published by the USB department. The team has created a setup that enable automated tests with different USB setups.

    Automatic emUSB-Host regression tests

    Quality of Support

    SEGGER probably has the biggest collection of evaluation boards in the world available to the engineering team. The collection has more than 3,000 evaluation boards for a wide variety of different microcontrollers. Embedded Systems are all about supporting hardware. With the huge number of test systems available, SEGGER's engineering can make sure, that the delivered packages simply work.

    To find the right evaluation board for the task at hand, SEGGER engineers can tap into SEGGER's own evaluation board management system.

    Screenshot support
    More than 2,000 evaluation boards at SEGGER

    High Development Standards

    As part of the certification process of embOS-Safe SEGGER's development processes have undergone additional in-depth reviews. The certification for functional safety according to ISO 61508 SIL 3 and IEC 62304 Class C confirms the quality of the SEGGER development processes and demonstrates that embOS-Safe is perfectly suited for being the fundamental component of safety products.

    TÜV Süd Germany has certified the real-time operating system (RTOS) embOS-Safe according to IEC 61508 SIL 3 and IEC 62304 Class C. IEC 61508 is the standard for functional safety and referenced in multiple derived standards in different areas. embOS-Safe certifications according to other standards, including ISO 26262, can easily be done.

    All SEGGER software products follow the same high development standards, that have been certified for embOS.

    embOS-Safe SIL3 certified RTOS

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    Headquarters

    SEGGER Microcontroller GmbH

    Ecolab-Allee 5
    40789 Monheim am Rhein, Germany
    info@segger.com
    Tel.: +49-2173-99312-0
    Fax: +49-2173-99312-28

    Locations

    USA: SEGGER Microcontroller Systems LLC

    Boston area
    101 Suffolk Lane
    Gardner, MA 01440, USA
    us-east@segger.com
    Tel.: +1-978-874-0299
    Fax: +1-978-874-0599

    Silicon Valley
    Milpitas, CA 95035, USA
    us-west@segger.com
    Tel.: +1-408-767-4068

    China: SEGGER Microcontroller China Co., Ltd.

    Room 218, Block A, Dahongqiaoguoji
    No. 133 Xiulian Road
    Minhang District, Shanghai 201199, China
    china@segger.com
    Tel.: +86-133-619-907-60

    ISO 9001 certified

    ISO 9001

    30+ years of experience

    First-class embedded software tools since 1992
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