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  • Warranty Statement

    Limited Product Warranty

    SEGGER Microcontroller GmbH (SEGGER) warrants its hardware products to be free from defects resulting from faulty manufacture or faulty components under the following terms. For SEGGER’s software products the warranty regulations in the respective license agreement apply.

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    1. 1.WARRANTY PERIOD
    2. 2.COVERAGE
    3. 3.LIMITATIONS
    4. 4.SERVICE PROCEDURE
    5. 5.APPLICABLE LAW AND PLACE OF JURISDICTION

    WARRANTY PERIOD

    SEGGER warrants that its hardware products shall be free from defects in materials and workmanship under normal use for a period of 1 (one) year from the date of shipment. The warranty period starts with the shipment of the hardware product (FCA Incoterms 2010).

    COVERAGE

    To the extent permitted by applicable law, this warranty does not apply to:

    • Damage which results from accident, abuse, misuse, neglect, improper handling or improper installation
    • Damage or loss of the product caused by undue physical or electrical stress, including but not limited to moisture, corrosive environments, high voltage surges, shipping, or abnormal working conditions
    • Damage caused by operator error or non-compliance with instructions as set out in accompanying documentation or operating the product outside the permitted or intended uses described by SEGGER
    • Products that have been serviced, altered, refurbished or modified by anyone who is not authorized by SEGGER

    LIMITATIONS

    SEGGER disclaims any express or implied warranties as to the noninfringement, merchantability, or fitness for a particular purpose of the hardware products.

    SERVICE PROCEDURE

    In the event that the hardware product proves defective during the warranty period, SEGGER will, at its own discretion, either repair or replace the hardware product with a new model. To obtain warranty service, the purchaser must have a return authorization from SEGGER and deliver the hardware product to the address specified by SEGGER. If it is not possible to remedy the defect, the purchaser is entitled to demand either withdrawal or reduction of the purchase price.

    APPLICABLE LAW AND PLACE OF JURISDICTION

    This Limited Product Warranty shall be governed by the laws of the Federal Republic of Germany, excluding its rules on conflict of laws and the United Nations Convention on Contracts for the International Sale of Goods (CISG). Place of performance and exclusive place of jurisdiction for both parties is the registered office of SEGGER.

    Headquarters

    SEGGER Microcontroller GmbH

    Ecolab-Allee 5
    40789 Monheim am Rhein, Germany
    info@segger.com
    Tel.: +49-2173-99312-0
    Fax: +49-2173-99312-28

    Locations

    USA: SEGGER Microcontroller Systems LLC

    Boston area
    101 Suffolk Lane
    Gardner, MA 01440, USA
    us-east@segger.com
    Tel.: +1-978-874-0299
    Fax: +1-978-874-0599

    Silicon Valley
    Milpitas, CA 95035, USA
    us-west@segger.com
    Tel.: +1-408-767-4068

    China: SEGGER Microcontroller China Co., Ltd.

    Room 218, Block A, Dahongqiaoguoji
    No. 133 Xiulian Road
    Minhang District, Shanghai 201199, China
    china@segger.com
    Tel.: +86-133-619-907-60

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    30+ years of experience

    First-class embedded software tools since 1992
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